You do not have to allow them access but beware - they will try to illegally disconnect your power supply.. Here's how to deal with the cowboys..
on 24 February 2022, Quartelec abused a vulnerable resident in Lancaster Court whilst a member of Electricity North West staff looked on. Having previously opened the door, he didn't feel comfortable letting them in when they came back.Quartzelec (of Castle Mound Way, Central Park, Rugby, Warwickshire, CV23 0WB and 1 Central Park, Ohio Avenue, Manchester, M50 2GT (so as not to confuse decent companies trading under a similar name) made derogatory comments about the vulnerable resident's autism diagnosis, intimidated him and then cut his electricity off when he was advised not to allow them to demand access by intimidating him...
Although they noticed that they were being monitored, the 'bright sparkies' didn't count on the whole saga being recorded...
"We'll just switch the power off, that always gets them out." and "They'll come home for tea and find the electric's been disconnected." were amongst comments made by one particular dimwit (or should we say dimwatt?) whilst the others laughed on, including a young upstart from ENW.
We're bringing the footage to you, the people's Court of Croydon Drive in the coming days alongside their mugshots and plastering it all over social media. Since the Founder's family come from Rugby, we might even hire a TV Van to broadcast it for the day outside their headquarters.
If anybody can help match the names to the faces, please let us know in confidence.
Quartzelec also disconnected the electricity supply to the flat next door because the residents refused ENW and Quartzelec access given their unreasonably demanding behaviour including letters telling resident's when they were attending (and not seeking to negotiate and threatening in each letter that the electricity supply would otherwise be disconnected.
Both residents were on the Priority Services Register.
Due to the fact that there are no dangers posed by the existing electricity supply in people's homes on the Croydon Drive Estate and, given that their only other legal entitlement to disconnect an electricity supply would be as the result of non payment (and then it would more likely be your own electricity company and not ENW), they acted unlawfully.
Has this happened to you?
If you have had your power disconnected, please contact us urgently, either by Email, telephone or using webchat as we have Solicitors on standby.
The official position of CDIRF in advising tenants is as follows:
1. Do not allow Quartzelec or Electricity North West (105) into your home and prevent them, wherever possible, accessing the Croydon Drive Estate. DO stick up for your neighbours.
2. Do not hesitate to use reasonable force to remove QuartzElec and ENW from your corridors or from outside of your flats. You must tell them to leave before you can use reasonable force, give them a reasonable time to leave by and you must ensure that the force that you then use is indeed reasonable. Thankfully, the benchmark is not particularly high as they turn up in a group like flies. You are entitled to protect your home. If you can handle chavs in Newton Heath, you can handle these mugs.
Also be sure to protect the corridor cupboards (both the new one that has been built inside your corridor and also the one just outside of the stairs door as this is where they are switching off your electricity supply so, if you do eject them, that you eject them off the floor (we regret that we have to add, safely).
3. If there are a large number of them, and one of you, then the level of reasonable force will likely include dehabilitation. This article is not intended to amount to legal advice so please do check your position with a lawyer before acting (or if you do, don't blame us) but we simply must stand up for our community and vulnerable neighbours and demonstrate to both Electricity North West and Quartelec that their behaviour on our estate will not be tolerated.
4. Please be aware, where they are cutting your power off, they are switching off the power in one of two new communal cupboards that they have installed (one on your corridor, the other immediately outside your corridor stairs door) - it's only fair that you know where to go to switch it back on since they are illegally switching it off in the first place!
We are considering the possibility of ensuring that these become inaccessible to stop them abusing this. it seems that the whole project was in fact to make it easier to disconnect residents. we mean, if it was associated with Grenfell then surely they would have got on and sorted out the electrics at least three years ago...
As always, Croydon Drive Independent Resident's Forum is here for you and free to join for residents of Croydon Drive. We are contactable by phone (0161 660 6260), by Emailing using our contact form or on online chat. If you are not yet a member, let us know and we'll send you a code.